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  1. You could try the head office at Ploen Chit, I opened an account roughly 6 months ago, I used yellow book and pink id card to do so (did not take a residency letter) - account is in Thai translation of my name per pink id card. I use the account for paying SSO monthly fee as it's the only bank which supports direct debit for this. Note there is no face scanning for foreigners on the app so need to do max transfers of under 50k
  2. You can get it, have done it myself, Main office will confirm but you can't do it through them. As above, need to have your yellow housebook/tabian baan and pink ID card to do it - this was the real difficult part. Some offices are very difficult even in bangkok, I managed to get it through the second one after first one would not do it. Finally trying to setup auto debit for it now as I have to go into bank every month currently, I beleive need to setup a bank account using your new pink ID card and yellow book to get this to work too. I would possibly ask head office if you need to do in Chiang Mai, if not then go somewhere easier
  3. You already pay 700b departure tax now... been the case since 2007 Seems like there is a huge amount of bad communication going on: - They can't possibly enforce this 300b for specific users as it will be airlines collecting it through ticket sales - airlines won't want the complication - Revenue depart now saying departure tax 1000b (I assume this is just an increase from the current 700b) So 700b - Current + 300b - new tax = 1000b departure taxes paid as taxes when you get ticketed
  4. You can do it at Central World on Fridays and Saturdays currently: https://thainews.prd.go.th/en/news/detail/TCATG230428142559018 It opens ar 12:00 entrance is located inside the mall 5th floor next to Central Department Store You can enter the mall when it opens at 10am go up and get a queue number and chill until 11:30 or so when they start to call numbers Overall was done by 12:20 - note not available to tourists but should be fine on long term visas
  5. All data handlers and processors has specific obligations in regards to handling customer data, this is not just covered under some T&C as being ok if there is a suspected data breach this would need to be recognised, further, marketplace platforms are responsible for ensuring the legitimacy of their sellers its not the wild west, this is why in most circumstances you will find the customer service very effective in solving issues. Of course this would all be measured on the balanace of probabilities, but if an item was shipped to the user with the users specific details within a certain timeline of them ordering it would be very suspect and then that seller is shutdown soon after for not following platform T&Cs? He could have also had his account hacked but that assumes he ordered from a specific fake seller at the same time that his account was hacked - seems quite improbable. FYI my understanding is all this data transfer is tracked internally anyway so they will know when user details are passed to vendor or delivery carrier or even accessed by internal staff so this is something the DPO could address.
  6. Yeah I would still pursue this, Your local police station will not be helpful though as this is beyond the scope of what they handle, if you would like to involve the police you can do so at the Technology Crime Supression Division, they are also located in Chaeng Wattana: https://tcsd.go.th/contact-us/?lang=en I would start with the DPO above, from there you could possible just go 1-2-3 by reporting to the TCSD followed by reporting to PDPA with a copy of the police report and then following through with the OCPB. You can basically contact/ submit complaints directly online so not really a lot of work stress of dealing with withstanding. Understand for any company in thailand for a PDPA breach if they fail to report from discovery within 72 hours it is a 3 million baht fine, so either they are already aware of this or will need to report it once you contact them (they may not fully know?). - under the PDPA law you have the right to a copy of your personal data or ask if there has been unauthorised collection of his/her personal data. (in the case they are aware) so just ask them may take a while to come but will make a case for reimburstment a lot easier Lazada customer service is good (as per a lot or replies here) but I assume you are outside of the scope of thier operation, they just see your order never shipped, they don't understand that this is related to some other internal issue I would not try to bother following up with them but continue to follow through with the Data protection Officer (DPO) as the details in my previous post. Once final thing, if you have your package tracking number with the delivery carrier, take screenshots of the tracking information per thier website as often it will be be discarded from the tracking website after around 90 days (dependant on carrier)
  7. As I understand it you are saying that the following happened: 1. You placed an order for the product on Lazada 2. Lazada seller never shipped the item 3. Third party (or the Lazada seller) used your information from Lazada to send a fake item outside of the platform 4. You paid for this scam item under the pretense that it was lazada which shipped it If correct I would take another route, as this would likely constitute a major issue for Lazada if it is a PDPA data breach Contact Lazada DPO directly here (per their privacy policy page): Thailand Lazada Ltd. Tel: 02 018 0000 Email: [email protected] Address: Unit 2901, 29th floor Bhiraj Tower, 689 Sukhumvit Road, North Klongton Subdistrict, Vadhana District, Bangkok 10110 Advise them of the situation and that you expect them to review your case and compensation and that you plan to proceed with a PDPA complaint as well as to take them them before the consumer protection board (the assumption is your loss arose from thier inability to maintain your data) I assume they will roll over, but if not then proceed here: PDPA: https://www.mdes.go.th/service?a=28 Facebook: https://www.facebook.com/pdpc.th Office of Consumer Protection (OCPB): They will take the company to court mediation on your behalf: https://www.ocpb.go.th/ You can actually sumbit the complaint online for this one but may need a Thai friend to do on your behalf as it sometimes has issues registering as a foreigner, make sure you clearly outline what happened as well as what you expect from Lazada I believe both are at Chaengwattana if you want to go do in person, make sure you present a clear case and provide any related documentation and correspondance you have from the delivery carrier/Lazada/etc Let us know how it goes
  8. Ok @ubonjoe My extension was done at BOI, I believe my company said they can Post Date it by 2-3 weeks So I would do that and then proceed to apply for the 60 day extension at immigration directly correct?
  9. Thanks @ubonjoe So basically prior to the date my work permit will be cancelled I would go and have my extension changed to either: - 60 day extension to visit wife - 1 year marriage extension using agent Then my company would organise for my work permit only to be cancelled and my extenison of stay would remain valid based on the above
  10. @ubonjoe I have a further question around timing, my company is advising I need to cancel my work permit and visa and then they will put me what I assume is a 7 day extension to give time to leave the country? For the 60 day extension do I follow the above process and apply during this 7 days? For changing to be based on marriage (assuming using agent for the 400k requirement) would this be done during the 7 days too or should it be done prior to work permit cancellation? Thanks!
  11. Thanks @ubonjoe I have a couple of half pahes remaining so that should work. If I get the extension for visitng my wife, can I then get that extended into a 1 year multiple entry based on marriage (assuming meeting all the conditions) Also if my new passport arrives in time is it possible to use an agent to avoid the 400k bank requirement if I were to move directly to extension of stay being based on marriage? Cheers
  12. I am leaving my employer and looking to transfer to mariage as the support reason for extension visa, I have a few unique issues and looking to understand what options I have available:1. I am on a BOI visa (not sure if this affects anything)2. I have no empty pages in passport (some area on the last page but no full pages) - new passport is on the way but will likley arrive later than my finish / work permit cancellation date.3. I can have 400k in my bank account but this will not be 2 months before I need to cancel my current work permitI understand my current options may be: If my new passport has not arrived in time: 1. Get a 7 day extension on day I cancel my work permit - is this possible with no passport pages? -then leave and return on marriage single entry visa in new passport 2. Get a 60 day extension based on mariage extension - does this exist and is this possible with no passport pages? - then proceed with marriage extension in new passport If my new passport has arrived in time: 1. Get a 60 day extension based on mariage extension - what are the requirements for this? 2. Move my visa extension to be based on marriage - how do I handle the 400k bank requirement though, is this something an agent can resolve? @ubonjoe if you are around any advice would be highly appreciated Cheers
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