Last year I had difficulties with Bangkok Bank. Specifically, it took me 6 trips to finally get all the information correct. I had got documents that in one case had someone elses account number on them. At immigration I was given the attached "sample" letter and the immigration officer said it must be in this format for the monthly otherwise immigration would not accept it. Finally, I got Bankgok bank to prepare a letter like the one the immigration officer gave me. The immigration officer said it was required that all the banks use the same format. Given that Bangkok Bank takes for some unexplained reason 1 week to get a 1-year bank statement I was told Kasikorn could do it immediately.
I went to Kasikorn asked if they could so same day and did they prepare such a letter with the same format as the one immigration had given as a sample. As you can guess it is now 1 year later and I returned to get my one year bank statement and letter. They told me that yes they could give me the one year bank statement immediately but no under no circumstance would they prepare the letter in the format requested by immigration. After much relenting they finally offered to give me the managers phone number and have immigration call her if it was required. Now I can envision a couple of scenarios. One where immigration refuses to give me a visa without the letter and refuses to call Kasikorn., The second where they refuse to give me a visa without the letter and they call Kasikorn who still refuses to prepare the letter. Kasisorn was hung up on the fact that the sample letter came from Bangkok Bank.
Does anyone have a sample letter with name and account info blacked out that I can use to show the branch YES KASIKORN DOES DO THIS.