Got my monthly bill Tuesday (big bill this month staying at home and it being hot season). Every time I try to pay it online I just get a message to contact the provider. Tried many times to call MEA at their customer service phone number, but only get messages that the line is not available, get a busy signal, or get a message to call back another time. I then tried to pay it at Bangkok bank - the bank teller said their system would not accept it, and her supervisor then told me I needed to go to the MEA Office (the bill is NOT past due). Went there today, but the sign on the window said the payment office is only open from 9 am - 3 pm (it was 3:15).
Next I went to my condo juristic office to see if they knew why I have not been able to pay it. First the woman there told me to pay at 7 Eleven, but I don't think they can take it if the bank cannot. Then she told me I don't have to pay it this month because the government is helping.
Does anyone actually know the facts of what is going on and can enlighten me?