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IT Support Required

Yui Lau

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IT Support Required


Due to significant expansion with The Voova Group we are currently recruiting for IT support. We offer a great working environment & company benefits.




- Negotiable depending on performance and experience

- 20k - 40k ( Up to performance )

Technical requirements:


You will have an understanding and be technically competent in the following areas.

  • 2 - 5 years experience Available for emergency situation

  • Security

  • Elastix Phone Server a plus

  • Network , Internet and Hardware support

  • Backup and Risk management

  • Compare the Hardware and Software Price

Job Description

  • Manage the SaaS environment - suggest and implement improvements and reduce risk of server downtime

  • A firm understanding of cloud technology and how it may be used to further the aim of the business at large.

  • Demonstrate problem analysis and resolution skills.

  • Excellent written and verbal communication skills. Must be able to communicate at both a technical and non-technical level. (Thai and English)

  • Maintenance and troubleshooting exist and new application problems providing quick solutions

  • Detect errors in data and program structure, logic, coding, software development process.

  • Optimise existing tools and processes as part of our continuous service improvement program;

  • Support the development team ensuring it has the  right environment to maximise efficiency, removing obstacles through automation where appropriate;

  • Formalise designs, configurations, and procedures for system and storage administration;

  • Contribute to the design, scope and implementation of new solutions for upcoming projects;

  • Support Internal Network - PC’s printers routers


  • Thai nationality/other nationality (must speak fluent Thai ref work base in Thailand)

  • AWS experience a benefit

  • Bachelor's Degree in Computer Science, Computer Engineering, Information Technology or related field

  • IP Networks and Firewall configuration

  • Experience in automated test coverage, code quality checks (lint) and software metric generation;

  • Working with Internet technologies such as Firewalls, Load Balancing, Proxies, and services clustering;

  • Understanding of large scale web environments within a geographically distributed infrastructure;

  • Experience in development of online portals, web applications, or eCommerce/mobile application is a plus

  • Passion for open-source tools, agile software development, new trends and technologies

  • High flexibility, work well under pressure and be able to cope with rapid changes and new challenges

  • Able to work as a team as well as independently with strong analytical and problem solving skills

  • Open communication, enthusiasm, reliability and enjoy working in an international team environment


In the first instance - email your resume to [email protected] oungkan[email protected], chanichar@voovagroup.com, [email protected]

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