I am British, trying to become a more chilled-out Thai.
In my town there is a burger place in a shopping mall.
Last night, I joined what I thought was a queue to order food and waited patiently behind a gentleman for about 5 minutes, while the staff ignored me. A Thai man walked up, spoke in Thai, and was served immediately.
I kept waiting. Then a teenager came in, said something in Thai, and jumped the queue to get served. I was so Frustrated that I moved to an unoccupied counter and waited to place my order. I was ignored again.
Thai people seemed to get served without issue, and I felt discriminated against. After some time, I returned to my wife empty-handed. She tried for another 20 minutes with no luck.
My patience ran out. I marched in, bypassed the queue, and demanded my order: 2 Double Whopper Meals and 2 Fantas. I vented my frustration about the system and being ignored.
The server explained that I needed to take a ticket and give it to the attendant. Shocked, I asked how I was supposed to know. He pointed to a sign in English saying "Take ticket before ordering."
I took a ticket, was served in less than 2 minutes, apologised, and ate our food. It was a lesson for me to pay attention to signs. I hate getting old!