BJV3

I had a major screwup and failed to move the 110v/220v switch to 220 when I plugged it into the wall outlet. Needless to say after a loud pop it doesn't work anymore. Its only a week old. Boston Acoustics ASW650. The company said I would have to find an electronics repair shop or go buy a new one. Does anybody have a recommendation on an electronics repair shop in Bangkok that might be able to handle this job?

Thanks,

Jamie

I am now able to connect to all the websites I couldn't a few days ago and without the proxy trick. However I still can't stream video from my Dish Network account. The True tech is coming over again Thursday so hopefully he can get it resolved. I will pass along any answers I can get and understand.

I am having the same problem. I am in Nichada Thani and I can't access those websites nor several others like delta airlines or nikonrumors

I cant get my video stream from dishonline or NFL Gamepass. I have had a True tech at my house 3 times. You need to call them and let them know your having the problem if you haven't already. They claim it's an issue with the gateway server that connects directly to the US servers. I don't understand any of that but that's how they explained it to me. They were trying to find an engineer to get involved. I hope they figure it out soon the Superbowl is next weekend!

I'm on True in Sukhumvit, BKK near Asoke. While this isn't a site access problem, I've been having exactly the same streaming problems for about three weeks.

I have a KBS world streaming TV service (posts asking why, declaring this stupid etc, while of course well intentioned, will be ignored) which worked fine for two months but now stutters, buffers then freezes permanently 90% of the time .

Speedtests give OK speeds internationally 1-2mbps , easily above what the streaming service needs to work. But it doesn't.

When I did a line quality test to West and East coast US servers using pingtest.net, however, I got huge packet loss (4-9%) and huge jitter (100-300ms). This was graded "F" - the lowest grade possible "very poor--real time internet applications will suffer greatly "

Fortuitously I was able to compare these results directly at the same time on the same computer with a TOT line (unsecured WiFi appeared in my area-shh!)

At the same time that the streaming service was frozen at less than 160kbps on True, TOT was giving perfect streaming, alternating between 700kbps and 1000kbps - almost high def. This was while a speedtest of the TOT line was only giving 0.6 - 0.9 kbps from US servers , ie 2 to 4 times slower than the True connection!

A line quality test of the TOT line on pingnet showed the reason for the difference I think. These showed much better quality on the TOT line: 0% packet loss, 4-6ms jitter and grade "D".

These results have been consistently reproducible over several days (there are representative screen grabs below).

There are problems with the True line for sure.

The fact that TOT works well in same area may argue that this isn't a US gateway problem ( unless TOT has a different gateway, but how many are there?).

I have contacted True and sent them all this information, starting two weeks ago and phoning every two days. As yet no contact at all back from them.

Screengrabs from True and TOT line quality below:

I ping tested my connection on a Denver USA server and have been getting grades of C or D with True. 266 ms and 0-2 packets lost. I'm not sure what's going on with this internet stuff

Thanks a bunch janverbeem, that worked for all the sites I was trying to access except Dish Networks/dishonline - TV Everywhere. I can access the website and even login and tell my DVR to record a program but when I try to watch it I get disconnected. It has worked great since we moved here in August 2011 but it just started giving me problems last week. I wish I knew what changed so suddenly. Do you have any more ideas or suggestions?

The first thing I would buy is a plane ticket out of here!

It does seem really strange that I could use Facetime and Dish Networks TV Everyhwere in Ontario, Canada to the US on a 4 mbps plan and get better connection than I do here with a 16 mbps. Even in the US my plan was only 8 mbps and we could get HD quality steaming from TV Everywhere on my iPad. Here I'm lucky to even get a picture...when it isn't blocked.

In the States/Canada you were probably connecting to other US/Canada web sites...worst case reaching out a few thousand miles and not going through too many hops. But when trying to reach US/Canada web sites from Thailand you are reaching half-way around the world...probably going through around 20 hops, and of course dealing with the international bandwidth limitation/throttling it seems all Thai ISPs do. But the big thing, especially for streaming video which needs smooth, consistent data flow, is the long distance/many hops to the other side of the world which causes a lot of stop-and-go (in the milliseconds) of data flow...a real killer for streaming video. A person can stream video just fine with just a couple of Mb (or less) of download speed, but its got to be smooth, consistent data flow.

Ok that makes more sense.

I am having the same problem. I am in Nichada Thani and I can't access those websites nor several others like delta airlines or nikonrumors

I cant get my video stream from dishonline or NFL Gamepass. I have had a True tech at my house 3 times. You need to call them and let them know your having the problem if you haven't already. They claim it's an issue with the gateway server that connects directly to the US servers. I don't understand any of that but that's how they explained it to me. They were trying to find an engineer to get involved. I hope they figure it out soon the Superbowl is next weekend!

It does seem really strange that I could use Facetime and Dish Networks TV Everyhwere in Ontario, Canada to the US on a 4 mbps plan and get better connection than I do here with a 16 mbps. Even in the US my plan was only 8 mbps and we could get HD quality steaming from TV Everywhere on my iPad. Here I'm lucky to even get a picture...when it isn't blocked.