Well deserved praise.
He was a new broom that swept CM Immigration clean a few years ago.
Not long after he arrived the levels of courtesy and efficiency improved noticably.
After he left the situation reverted to the status quo ante very quickly.
A visit to CM Immigration is usually a deplorable waste of time dealing with a crowded, disorganized, and stressful scene.
More high ranking immigration cops like Big Joke are needed to sort out this mess.