You could of gone back to the airlines you flew in on and told them that you were refused entry. They would be responsible for flying you back home. But, before they do that, they would find out why you were refused entry and I am sure that guy would be questioned. The airlines have a lot of say at the airport and in the country. They are in the business of bringing tourist to Thailand. The country doesn't need any bad press as far as tourism goes. They are losing money and the fact this guy is possibly taking "tea money" to let people in wouldn't go over so well.
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Immigration at Suvarnaphumi refused to give visa on arrival
in Thai Visas, Residency, and Work Permits
Posted
Great advice!