That is only for passport renewal, for visitors visa they return the Thai passport with the visa by courier.
As for the OP question I don’t know why not, my wife has just done hers and didn’t have that problem. Maybe change to a different browser ?
I Would be an idiot to get Nat West todo the exchange, I send the money in Sterling and Kasikorn do the exchange. Normally get about 0.2 below the quoted rate on XE.
I transfer direct from my Nat West account to my Kasikorn without any problems.
Kasikorn never charge me anything and Nat West is free unless I want same day transfer when it costs £15.
In the UK flashing your lights does not mean I am yielding to you it means “I am here” but many people use it incorrectly.
Rule 110 of the UK Highway Code states: “Only flash your headlights to let other road users know that you are there. “Do not flash your headlights to convey any other message or intimidate other road users.”