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natza
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I'm with 3BB in Pattaya and my internet has been an absolute PITA for the past 2 weeks, I'm paying 2500 Baht a month for a 24Mbit line (highest non-fiber available) and my pings take 1500ms from here to BKK, down speed is at an all time low at 1.2mbps and my upload is at 0.02mbps ! It is completely unusable and I am also forced to buy expensive 3G packages for my mobile so I can go online. I've rang up 3BB multiple times - We'll call you back. NO ONE EVER CALLS BACK. What am I supposed to do? I doubt changing ISPs would make any difference, are they ever going to fix this sh** ?
Oh also worth mentioning, 3BB DNS is an absolute mess, on occasions you have to reload pages 10 times so they load properly.
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internet speeds slow: me, 3bb, or everyone?
in IT and Computers
Posted · Edited by natza
Well I am well aware that I am getting ripped off, there's not much I can do about it though unless I'm moving out of my condo. Fiber's just not available here, they even had trouble getting that 24Mbit ADSL2+ line to work properly and honestly, it still doesn't work properly, lots of packet loss.
I think one of the biggest problems is that most people don't even notice that the line isn't working the way it should, as long as their Facebook APP on their iPhone works, it's all good. So if there's just one single person complaining about "stability issues" nothing's gonna be done about it.