Old phone (Huawei) with Krungthai banking app was working for 10 years flawless.
Phone fell down, glass broke.
Time for new one.
Oppo N2 flip from Jaymart in Terminal 21 is the new one.
I had to visit the branch (app didn't let me register) in Pattaya Klang.
Passbook, Passport and both phones at hand the lady at the counter was handling the case well ... until ...
Everything was signed and installed, I was ready to go.
I tried to login and check the balance.
Error, contact branch.
Then all the staff was typing on my phone trying to find a solution.
Obviously there is no IT support at all, so they didn't solve the problem.
I closed my account and will open at other bank.