They were causing chaos at Phuket/ Don Mueung airports on last weekend, queue jumping, pushing in front of people at the luggage claim.. horrid people, the goats are better behaved.
Then best start providing value for money... after 15 years I see decline everywhere and that includes top brand hotels whose service has certainly declined since Covid. I guess they managed with reduced staff and services once back on track but didn't strive to get back to pre covid levels.
''Pattaya's reputation as a safe and friendly destination for global tourists'' - Who they trying to kid, the whole world is now aware of Pattaya and Phukets somewhat low so reputation.. Soon be April 1st !