TensorandVector

On 2/12/2018 at 9:59 AM, gavinreynolds said:

PerkinsCuthbert gave you some good advice.  However, before you take things beyond the University, ensure that you have done what you can within the University - that means depending on the nature of the complaint, bring it up with the head of department or with the faculty dean. If that is unsatisfactory, go to the the Uni President - or initially to the vice president for academic affairs. Ensure you have a clear paper trail - copy everything you send and receive. The MoE are unlikely to act on anything unless you have done everything correctly and appropriately within the university grievance system..

Thank you for your honest and helpful advice.

6 minutes ago, PerkinsCuthbert said:

Ignore some of the nonsense written here and go through the correct channels. Here is a link to the Ministry of Education's complaint webpage. It is in Thai, and clicking on English does not bring up a translation, so you will need a Thai reader to guide you through the correct steps:

 

http://www.moe.go.th/moe/th/contact/

 

If that is not effective, go up a level or two to the big cheese, the Permanent Secretary, MoE here:

 

https://www.ops.moe.go.th/ops2017/index.php/อื่นๆ/203

 

As always in Thailand, as a foreigner it is important to show due deference to your correspondent's position. Be polite, stick to the facts of your case and be patient.

 

You may end up getting nowhere, but at least you have the satisfaction of knowing that you tried.

Thank you

5 hours ago, mogandave said:

A university student that can’t figure how to file a complaint...

My question really is What governmental institution do I have to contact in order to file a complaint against this university ?

Such information is not written in English. I am not even sure that such information exists in Thai.

I would like to file a complaint about a university in Thailand as a foreign student.

What governmental institution do I have to contact in order to file a complaint against this university ?

I've tried to search Google in English but don't find any information.

This site shows that The Office of College and University Evaluation would take care of this issue in New York State, America. But in Thailand, I don't know what institution that's in charge of this issue.

So far, I've only found Office of Higher Education Commission (OHEC) taking responsibility for higher education in Thailand.

Please give me some advice.

Thanks