Roojai

Dear Scotsman, We use Red Book for car valuations, which the most widely used car database in Asia. You can change the sum insured by requesting a call with one of our agents. There might some premium adjustments to your policy. In our experience, less than 1% of all the car claims result in a total loss (full sum insured) of the vehicle. A much more important element to look at is actually the third-party liability, which covers for damages or injuries to third-party. These can result in very high costs at times. Best regards, The Roojai team

Dear @watgate, thank you very much for your kind feedback. We shared it with our claim surveyor. Dear @steve187, although that's true, we do manage the customer service during the accident, including claim support, and garage/hospital network relations. Dear @Etaoin Shrdlu, we operate with a model called managing general agent, meaning that we are a broker that manages the entire journey, including product design, purchase, customer service and claims. We have one exclusive partner for each product. That includes, KPI for car, motorbike and cancer insurance; AXA for personal accident insurance; MuangThai for extended warranty insurance; and FWD for inbound travel insurance. And more products to come. Regards, The Roojai team