DEKARUN

I made a direct request to DWP several years ago and my UK pension was paid direct to Siam Commercial Bank and is coded as IFT. I understand it is handled by Citi Bank and from the date due it takes 9 working days sometimes longer if holiday is involved. My Local Council pension takes only 3 days from the date due and that is also handled by Citi Bank and is also coded as IFT. Dwp don't want to know about this and from what I have heard 9 working days is far from normal for other UK pensioners. It used to take the DWP six working days to pay my pension into my UK Bank account from the date due - in this day and age almost unheard of.

For 10 years the DWP credited my UK pension to my UK bank account on the date due at the end of the 4 week period. In 2017 I asked them to transfer my pension to Thailand. It took 3 - 5 days to arrive but following an error it took 10 - 15 days which I cancelled and told the DWP  to credit my pension to my UK bank account. It then took six working days to be credited to my account which I complained about without success and am still involved with. I have yet to meet any Expats or friends and relations in England who also received this poor service as I do. I should add that when I first arranged to have money paid direct to Thailand I received compensation for an error DWP made. Also I received compensation when DWP made another error in reverting back to my UK bank. Any other members experience this sort of delayed  payment to either their UK or Thai accounts