Jaiyen147

1 hour ago, dotpoom said:

The headder talks about an accident...glanced through the OP but didn't see anything about the accident...I was expecting a mention of a motorbike of something?

Sorry I don't see anywhere a mention of a motorbike accident.

Quick update. I had a field tech come by the house. We live outside of Mae Taeng, so about an hour+ northwest of Chiang Mai. We have new lines here in this small town. The infrastructure is good. He confirmed with the Mae Rim office we subscribed at that I am indeed paying the 1700THB/month for the 1000/100 package. He also confirmed that I am getting sub-par download times. I'm averaging around 500Mbp/s, and peaking at only 790.

Basically at this point I'm to be getting a call from the HQ in Bangkok with an English speaking rep.

And I don't feel that gigabit is overkill as my GF and our kids all use the internet for gaming/streaming/youtube, and I need the most juice but don't want to limit the fam's bandwidth.

3 hours ago, mahjongguy said:

Your mention of speed test results is too vague. 

 

Your connection should approach 1000/100 when tested to 3BB's servers in Bangkok.

https://speedtest.3bb.co.th/

 

If the results are consistently 10% less or worse, then complain.

 

If and when that gets fixed, try some overseas tests, like http://www.dslreports.com/speedtest.

 

And, yes, let's remain clear about Mbs vs. MBs.

3 hours ago, shady86 said:

You are getting 35MB/s, definately gigabit is working. Another way to test is file transfer between 2 pc in the same network. You should get close to 100MB/s. The advertised speed by the providers are best effort and normally applies only to domestic servers.

I don't think so. My friend with Gigabit back home in US gets much closer to 100 MB/s download speed. I get nearly twice the speeds I posted and I don't have Gigabit - back in America.

2 hours ago, Peterw42 said:

OP, are you aware of the difference between Megabytes MB (big B) and megabits mb (little b). A megabit is 1/8 of a Megabyte. Internet connection speeds are usually measured in Megabits. None of the MB speeds you are quoting make any sense. 

The only relatively accurate speeds will be the 3bb test site. Speeds from steam etc dont mean much as they may have a cap/limit, server is busy, peer to peer etc. 

The 500 mbps package costs around $40US, the 1000 mbps is closer to $50US. 

Maybe you have accidently ended up on the 500 plan, most of the time the speed test sites will show close to the package you are on, most of the time over.

I am distintictly aware of the difference between a Megabyte and a megabit. 1 Megabit is equal to .125 Megabyte. Like you said 1/8.

The download speeds I posted are in MB/s. Megabytes per second. Meaning Im getting really stinking slow speeds.

Hello, everyone. First post here. I did some quick digging and found that 3bb comes up often here on these forums. Before I become jai ron and bring 3bb out here, I figured I should maybe try and troubleshoot a bit first.

Long story short: Girlfriend and I got Gigabit internet installed at our new house a few days ago. The 1000-down/100-up package to be exact. It's ~$40.00 USD a month so I figured what the heck, more than enough for me but still, it's a good deal. Basically gaming has been my biggest hobby for many years now. And I'm slowly getting myself out there as a streamer, so in some way the gigabit connection seems appropriate.

The problem is I'm not getting anywhere near what I'm paying for. My peak download speed so far on Steam in the last 5 days was 37 MB/s. I average around 15 MB/s. Often times it just stalls at 2.5 MB/s, which is what we were getting with old-ass 3bb DSL until we finally upgraded after we moved out of our old place. This is while I'm plugged into my LAN port with a Cat6a cable, by the way.

My speed tests on the 3bb speed test website reports an average of 500 Mbp/s download speed. Half of what I'm paying for. Downloading games on Steam as I already mentioned is ~10% of what I should be getting.

I've gone through two cables. Neither of them have yielded me better results.

I'm not an IT guy. I can build and fix computers pretty well but administration and networking stuff is way beyond me to be perfectly honest. I'm hoping you guys can give me some stuff I can check.

In my mind, I'm figuring it can be one of several things:

-There's some kind of option/configuration on my router that I am not literate enough to comprehend that is causing me to bottleneck/not get full potential (some kind of port forwarding or something, I don't know.)

-I'm being sold complete shit cables that are packaged and advertised as top of the line Cat6 and are losing tons of bandwidth (I'm getting ripped off in Thailand, again.)

-3bb is throttling me or <deleted> with me in some way and are not providing me what I am paying for (I'm getting ripped off in Thailand, again).

I am completely grateful and appreciative of anyone who takes the time to read this and offer me some feedback.

Thank you in advance.

Furthermore this is the laptop I'm using. It should have no problem handling Gigabit ethernet.

https://www.newegg.com/Product/Product.aspx?Item=N82E16834154732