Darcy Glinto
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Fedex and DHL are not operated here by the American companies as you may think; the routes have been sold and are run by ? Every parcel shipped into Thailand now get channeled through customs, and these companies v generously offer to handle the paperwork for you, at $50 and up. Or you can nominate another company to do this: if you decline you loose the item. You have to pay a small handling fee in baht plus any duty on top.
But if you use PayPal to make a purchase as I did, and then tell Fedex to GFT, as I did, and then opened a case with PalPal I was awarded ALL of my money back: $142.
So always use PayPal, and make sure that you never use DHL and Fedex to ship your stuff.
Oh and just in case you are thinking that maybe all carriers do this: well USPS don't, Royal Mail don't, China Post don't, Australia Post don't, Malta Post don't and neither do any of the other carriers that I've used including the Russian Postal Service.
AVOID DHL AND FEDEX AS THE ARE NOT BEING OPERATED IN A FAIR AND PROPER WAY.
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DHL Fedex:
in General Topics
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I never got to the import duty stage: what I got back from PayPal was exactly what I paid the vendor.