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This safe is 18 years old and it DOES NOT open with the key only. This old style safe has the key for ADDITIONAL security. I can close the door and then open it using the digital keypad ONLY. OR I can close the door and then lock it with the KEY AS WELL. This means it would take TWO people to open it. One person with the key AND one person with the number of the keypad. The guy in the Leeco shop in Naklua said the newer Leeco safes - the later model similar to mine, now DOES open with the master key ONLY. Mind you, I would rather have the digital keypad working anyway even if I did have a master key facility and for the 90 minutes and 180 baht it took me to remove the digital keypad and take it to the TV repair guy in Pattaya and get it fixed - I think it was worth the effort. The Leeco dealer in Naklua said the digital keypad could not be repaired, a new one would cost as much as the safe - if he could even get one. He wanted to send his 'safe expert' to my house to open the safe and REMOVE the digital keypad and discard it and then make the safe open with the key ONLY. For this he would have charged me 2500 baht. I will let you decide if this would have been a better option than the 90 minutes I spent getting it repaired.

I have some pictures below to show what needs to be done to fix this problem. Firstly remove the batteries and the screws. (picture 1) Then remove the silver plastic around the key lock and remove that screw (picture 2) The whole keypad can now be brought forward GENTLY and it shows the white connector that connects the wires to the inside of the safe. (picture 3) and the connector to the battery compartment. (no picture sorry) Now remove the connector to the battery compartment. I do not have a picture of that, but it is obvious and simple so a lack of a picture should not be a problem. Disconnect the white connector going into the safe. Be careful now as the circuit board is showing and you do not want to get any static electricity on the board. Touching something around you like a metal door should be enough. You now have the digital pad in your hand with the connector removed. You can now take this to your local TV engineer or anyone who fixes circuits boards to get them to try to get it to work. OR like me you can be a bit more adventurous and try to fix it. I removed the circuit board from the plastic digital keypad. It is just 4 screws (picture 4). I then looked for a dry joint and 'fiddled' for a while to see if I could get it to work. I knew if I had been successful each time by reconnecting the battery compartment VERY carefully and testing if I got a 'buzz tone' that I normally got when pressing the keypad. I had no success so took it to my local TV engineer as I suggested above. He found the problem, a dirty joint, hardly surprising after 18 years. He resoldered it and tested for the buzzing sound. It worked. This was a VERY easy problem to get repaired and certainly did not need the drastic action suggested by the poster 'In Full Agreement' above I am glad to say.

I have a Leeco safe with a digital keypad. I know the combination, but the '3' on the digital keypad is not working. My code has a '3' in it. I have tried many times to press the 3 and get the tone that says it is recognised. No luck. As I know the combination, if I take the safe to a local Leeco dealer, can they replace the digital keypad only to open the safe. After all I have the combination. The safe is a Leeco SD PL. I have contacted Leeco Thailand and they have given me the name of a Leeco dealer in Pattaya. They could not give me any other technical information though - their helpline is very basic - they were as helpful as they could be though. Before I go to the Pattaya dealer, I wanted to know if they can gain access if I take the Safe with me. It weighs a lot - is very heavy. There is nothing in the safe that I need in the next few weeks, so I thought I would ask for some help to understand the problem I have. So any help / comment would be appreciated. I may even go there without the safe to discuss my options. Maybe they could come here to my house. Thanks for your help