Kai13

Can someone tell me.Which is the correct visa type code to choose in phone App TM30 .I am on one year retirement visa and renewed yearly.

Thank you

6 hours ago, NightSky said:

I received the password for the Section 38 online app 'yey' 

 

The  problem with the online app is that there are no notifications to let the user know what is going on throughout the process.  

 

1. First I downloaded the app and applied and submitted the forms.
2. Then I got an email to say I need to confirm email address. After confirming email address I had to wait about 10 days to get another email saying my account is approved now I need to wait for username and password.
3. About 3 weeks later I received the username and password.
4. During all this time there is no 'notification' or message to correctly display the steps and the process and the potential delays so its easy to see why so many people think this doesn't work.

I deleted the app several times  during this waiting time thinking it didn't work, until I got these intermittent messages and downloaded it again.

 

Also the emails can go to your spam folder too so that also may confuse some people. 

 

 

 

 

So it takes another  2-3 week to receive username and password after been approved ? 

I checked my TM30 online registration  and it said succesfull but I have not received my login details yet.Do they send the login details immediatly or take time ??.Does anyone have the same problem.