Pat Spink

Hi, many thanks for the replies.  I am in the UK and used Parcel2Go to send it and on tracking it just says that that is being held at the distribution office awaiting payment and that the addressee has been notified (but thats all they notified him about the fact that its being held - not saying where or how to make the payment). 

After getting in touch with Parcel2Go again today they said that they have told the courier and they will get in touch with him but could be in a couple of days!  and they couldn't tell us where it is?  Thats exactly what I thought - what is the point of a tracking number if you cant find out where it is???

Just thought if any of you guys knew of the procedure we might be able to act a bit sooner as I know these firms take their time!

Many many thanks

Hi, Im new to this but hoping someone can help!    I sent a parcel to my son who is living on Koh Phangan and on tracking it found out that it is being held at the distribution office awaiting payment but it dosnt say where or how to make the payment??  He has contacted the post office but they have no knowledge of the parcel.  Has anyone else been in this position and knows what to do and where to go as he needs the parcel quite urgently please??  Thanks in advance