TheGecko

I managed to register with the same email address as last year and am busy filling it out now.

Glad I asked as I had made false assumptions about the process.

Cheers

Sorry you are right, we used the old system last year obviously.

Maybe I was expecting too much when I assumed that the old data would be moved over.

I will re-register with the same email we used last year and see how that goes. Hopefully they will match up their records and realise that they issued a visa last year. I will point that out on this application to make sure.

Many thanks guys, I'll report back how it goes.

Yes that's what we are using.

Follow the link to reset password, enter the correct email used from last year and nothing.

Hi,

Has anyone had any issues recently with the UK visa website? Specifically with password resets?

We are trying to reset the password for the account which was used about this time last year. Whenever we use the reset password there is no email received. (It's not marked as spam or blocked)

We've tried emailing the appropriate address for help ([email protected]) and received nothing back from several emails in a week from several different email addresses.

The Mrs did call them too but they only wanted to accept payment and referred us to the email address above as they don't deal with "technical issues".

Does anyone know any other way to try and get this resolved? We really need to get moving on the application for an August visit.

Cheers.

Has anyone spoken to Nicke about what is wrong? Seems like it went down on Monday. I was starting to get suspicious as the last thread I read was the one about the Economist article on the coup/King!

Hopefully will be up again shortly.

Phuket, HiNet Drive by T-Speed.

Download Speed: 779 kbps (97.4 KB/sec transfer rate)

Upload Speed: 685 kbps (85.6 KB/sec transfer rate)

..this was one of the only tests that gave a higher download than upload speed!