I had an ATM card with a VISA facility on it on Standard Chartered Bank and it was stolen. So I went to their head office to report it stolen and they confirmed 375,000 Baht had been spent on the card in a gold shop. They refused to refund me unless I went to the gold shop and obtained receipts for the fraudulent purchases. I went to the gold shop but the gold shop owner explained how was he to know which exact purchases related to the fraud and he could not give me receipts. The Standard Chartered Bank has not refunded me to this day which is a serious breach of their contract with VISA International which states card holders who are victims of fraud MUST be refunded as quickly as possible failure to do this can result in your arrangement with VISA International being terminated.I suppose I should report them to VISA International why should I be nearly 400,000 Baht out of pocket?
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Bank staffer arrested after siphoning tens of millions of baht from Pattaya expats
in Pattaya News
Posted
I had an ATM card with a VISA facility on it on Standard Chartered Bank and it was stolen. So I went to their head office to report it stolen and they confirmed 375,000 Baht had been spent on the card in a gold shop. They refused to refund me unless I went to the gold shop and obtained receipts for the fraudulent purchases. I went to the gold shop but the gold shop owner explained how was he to know which exact purchases related to the fraud and he could not give me receipts. The Standard Chartered Bank has not refunded me to this day which is a serious breach of their contract with VISA International which states card holders who are victims of fraud MUST be refunded as quickly as possible failure to do this can result in your arrangement with VISA International being terminated.I suppose I should report them to VISA International why should I be nearly 400,000 Baht out of pocket?