KCM3

I agree with the OP. As a concrete example of what can be done I would point out that the Thai Embassy in Singapore has done everything electronically for years and even holds the information. I was happy to find that when I had renew an annual visa some years back all of my information was pre-filled in on the website and all I had to do was amend any fields as/if needed. It was easy and efficient. Now as for me being comfortable my info on file electronically won’t leak out via a hack…. That’s another question. But the point is that at least at some level, this is already being done by the government. Now they just need to roll it out to other offices. I tell them every time I renew my visa in-country and the local clerks nod in agreement with me but it ends there I guess.

I respectively disagree. Charging reasonable fees for visas helps offset the cost of the Immigration Service. If not for those fees (on non-local arrivals) then our domestic taxes would be higher in one form or another. Certainly the cost of a Thai Visa is competitive with other countries. And many tourists don't need an 'official' visa in the first place.