I got stuck there too - got it to work by opening QR code in the app on my phone (the app wouldn't allow screenshots), pulled the top menu down a bit to dim the screen as it goes very bright, then took a picture with my tablet, cropped it with a mm or two around the edge (it was slightly wonky as well), then used those pictures and they were accepted by Thailand Pass and application accepted within a couple of minutes. Also if anyone has any long documents - print pdf to pdf viewer and do 'fit on one page' then convert to jpg or png.
Thailand Pass not accept EU vaccination QR code
in Thai Visas, Residency, and Work Permits
Posted
I got stuck there too - got it to work by opening QR code in the app on my phone (the app wouldn't allow screenshots), pulled the top menu down a bit to dim the screen as it goes very bright, then took a picture with my tablet, cropped it with a mm or two around the edge (it was slightly wonky as well), then used those pictures and they were accepted by Thailand Pass and application accepted within a couple of minutes. Also if anyone has any long documents - print pdf to pdf viewer and do 'fit on one page' then convert to jpg or png.