I walked into the office with completed application.
Walked into the office at the back, counter number 7.
She starting speaking to me very rudely and and angrily, saying that the funds needed to be in the account for more than 2 months.
I told her that I was not applying for the 12 month extension, only the initial 3 months visa. For that, they only need to be in the account on day of application, as per the gov website, which I also showed her. Politely. Very. Very. Politely. (I emphasise "politely" so much because many people try to argue with them or get snappy. I don't.)
VE-TV to Non O Spouse.pdf
She got even more angry, saying I was wasting her time, telling her how to do her job, that I am always in there arguing with her (I have never spoken to this woman before in my life).
She said I could either come back when the funds had been in the account for 2 months, or I could pay a 15,000 fee to solve the problem and get the visa.
I said thank you, sorry and goodbye.
But in this situation:
I walked into the office with a valid application.
Spoke politely.
Got shouted at and my valid application was declined.
Got asked for 15,000 baht extra, to solve the problem.
Is that her job training? Should this happen? What about all the "customer service" signs in the front of the office? So many questions...