Thai Visa Express

We recently had a case where the passport office withdrew the application and incorrectly advised that the applicant needed to apply from their country of residence — which, in this instance, was Thailand. The application was submitted in Thailand, as required, so the withdrawal was clearly an error on their part. They are now offering a refund in recognition of the mistake. This highlights the ongoing issues we're experiencing since the transition from Liverpool to Corby, particularly regarding their lack of familiarity with Thai documents and address formats.

Just a quick update — the passport office has recently transferred processing from Liverpool to Corby, and we're encountering some issues as a result. It appears the new team is unfamiliar with certain Thai documents. For example, a TM30, which we submitted to confirm the applicant’s address, was not recognised or accepted as valid evidence. We're currently facing several challenges regarding proof of address in Thailand. I’ve submitted a formal complaint to HM Passport Office to address this issue.

Good information

Hello, yes please send me an email.

As of April 2025, the current processing time for UK passport renewals is approximately 4 weeks from the date of submission. This timeframe reflects recent reports and client experiences. However, please note that processing times may vary depending on application volume and individual circumstances. For the most accurate and up-to-date information, we recommend checking the official guidance from HM Passport Office. We offer a full UK passport submission and collection service from our Pattaya office, making the process convenient and stress-free for applicants based in Thailand.