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labor office has told us that we don't need a wp3 as we are asking for non b for teaching, not for working in a company.We will go to Laos. Thank you.

Non B visa has just been rejected in Penang , saying we needed WP3 paper, we are applying for teachers job. We have paperwork from Education office saying all paperwork is complete. They took all the paperwork on Tuesday and gave a receipt to pick up today, but they rejected and refunded the money. Any advice as to how, where we can now process the visa? Thank you in advance for any help!