Garyrichard

HI, I’m new to this forum. In fact I’m new to all forums, so if i am not posting as it should be done please comment and excuse me in advance. I was wondering if anyone has the same difficulties as I am having within the I smart app. I’m trying to connect Android auto (message on car screen says “This software has not been authorised legally! Please contact the dealer!” Then, Apple Car Play button on car screen is Greyed Out. Any advice would help as the help line tell me to contact the dealer. Who haven’t seen this before! thanks, Gary