First post on the forum from me.
I too received this email.
I think we should be well beyond entertaining the notion that it is a scam. It clearly is not.
I opened my K bank account in 2012 and everything has been smooth since then - except for the transition to KBIZ which was not exactly seamless for me.
I reside outside of Thailand and always have. I have spent 5 months at a time there several times, but never reached the threshold for tax residency. Currently, I am not in Thailand. However, i am cognizant of the fact that these days one of the key criteria for having bank account in Thailand appears to be residency as demonstrated by the possession of certain visa types. I lack and in fact have never had these visas.
I am concerned that if I complete the form truthfully and list an overseas tax residence, the account will be closed. I do not have a Thai TIN and I did actually attempt to obtain one about 5 years ago without success. I have condos in Thailand but the income from them after paying CAM fees and agent commissions falls below the income tax exemption threshold. This is why the tax office denied me a TIN.
I need the account to pay stuff like the CAM fees and also electricity / water as some tenants do not have a Thai bank account and can't manage it themselves. Losing account access would be a real bummer.
So, guys what do you think I should do? Declare a foreign tax residence (I live in a non-CRS country anyway) and risk account closure, or just go with Thai tax residence - no tax due anyway?