I bought my first private insurance for the first time in May last year . The agent only presented me with one “basic” plan, which was the most expensive option available. Upon checking the provider’s website yesterday, I discovered significantly cheaper plans. This experience reinforces my belief that prioritizing commission over customer needs is unethical.
Is it morally right for insurance agents and brokers to exclusively promote the most expensive plans, withholding information about more affordable options?
I do not trust them. How can I protect myself from potentially unethical agents in the future?