contico

Soap for tires return resolved 'strangely' with refund to my Bank Account instead of my Credit Card (original payment method)

That's why I refused to send the info to them, Also the email did not come from the usual address; https://www.lazada.co.th/contact Lazada: "Sorry. Please reach us at https://www.lazada.co.th/contact/ instead] Lazada: ขออภัยค่ะ กรุณาติดต่อผ่าน https://www.lazada.co.th/contact/ [ Please reach us at https://www.lazada.co.th/contact/ instead] Very strange! Case still pending.

Ordered 4 tires got a bar of soap in an envelope. They asked me to return the soap to the seller!! Then they want a copy of my bankbook and passport which I refused to supply. Since I paid with my Credit Card. The case is still pending. From Lazada; "P l e a s e p r o v i d e a d d i t i o n a l i n f o r m a t i o n f o r r e f u n d . - F i r s t p a g e o f y o u r b a n k a c c o u n t b o o k t h a t t h e c u s t o m e r w a n t t o t r a n f e r t h e r e f u n d - T h e c o p y o f i d e n t i f i c a t i o n c a r d o r p a s s p o r t t h a t t h e n a m e i s a s s a m e a s t h e b a n k a c c o u n t b o o k . P l e a s e a t t a c h t h e p r o o f o f d e l i v e r y a n d i n f o r m t h e p a r c e l n u m b e r b a c k f o r t h e s t a f f t o c h e c k . H o w e v e r , i f t h e c u s t o m e r d o e s n o t r e s p o n d w i t h i n 4 8 h o u r s . L a z a d a i s h e r e b y r e q u e s t i n g p e r m i s s i o n t o c l o s e t h i s r e t u r n r e q u e s t ."