True And Tot Internet

[bobroper]

I am undecided as to which internet provider to use, either True or TOT.

Perhaps somebody can recommend the most reliable.

I live in Bangkok.

Advice would be appreciated.

[lomatopo]

Performance/reliability varies so widely here - by locale, provider, modem, time of day, package, application(s), et al., that I don't think random recommendations are helpful? I always recommend you speak with immediate neighbors to get a feel for what is available and what performance is like, in your immediate vicinity.

I manage a number of installations, including TRUE and TOT and find both to be good to excellent with regards to reliability, performance, value and customer service.

Edited November 12, 2010 by lomatopo

[powderpuff]

TRUE customer service is great. Been using them for a number of years.

Recently downgraded to the 6 MB package at 599 baht. Very happy with it.

I know TOT pricing is exactly the same.

If you can get TRUE I would choose it.

[givenall]

TRUE customer service is great. Been using them for a number of years.

Recently downgraded to the 6 MB package at 599 baht. Very happy with it.

I know TOT pricing is exactly the same.

If you can get TRUE I would choose it.

I agree with the customer service. and I highly recommend True. I had TOT and their customer service sucks. I changed to True last month even though i had to pay extra fee to change

[keeniau96]

I have TOT and it's awful. Unreliable and the customer service is a joke. Wish I could get True, they have good reputation here on Phuket.

[monspencer]

I totally agree with the previous post. TOT are awful, at least where I live. A friend of mine just 10 miles away has TRUE and says they are very good.

If I could I would switch over to any other provider, but in my neck of the woods, I have no alternative, so I'm stuck with them