Skype Is Down

[WilliaminBKK]

I checked twitter and their home page and it said SOME regions having problems, anyone else having this problem ?

How can I live without Skype .............

[noahvail]

Yep, Skype's out in two locations in Nong Bua Lam Phu province.

[stbkk]

Yep, Skype's out in two locations in Nong Bua Lam Phu province.

I've just done a general google and its a worldwide problem, mainly for Windows users apparently.

It certainly isn't working for me in Singapore.

[JohnC]

Working in Pattaya

[Scully]

Yep, Skype's out in two locations in Nong Bua Lam Phu province.

I have just tried to skype Nongbualumphu from the UK and its a worldwide problem. I read a little bit from a report which states skype is kicking people offline and freezing when they tried to log back in again. Other users who remained online had difficulties making calls. Restarting your PC or reinstalling Skype has no effect, as the problem is clearly on Skype's end.

Back to using the phone, I hope that now microsoft has just taken it over it isn't a regular thing. Well until my 2 months in the UK is over anyway.

[noahvail]

From the Skype website, here's how to do the fix in Windows, Mac, and Linux systems: (I just did the fix on my Mac, Skype works fine now)

Update: If you're using Skype on Windows or a Mac, these instructions should allow you to sign in again:

Windows Vista and Windows 7

1. Close Skype.

a. Right-click the Skype icon in the system tray (at the bottom right of the screen)

b. Choose Quit.

2. Ensure that "Show hidden files and folders" is switched on.

a. Click Start, type run and press Enter.

b. Type control folders and click OK.

c. Select the View tab and ensure relevant entry is enabled.

3. Locate the shared.xml file.

a. Click Start, type run and press Enter.

b. Type %appdata%\skype and click OK.

c. Delete the shared.xml file.

4. Restart Skype. The shared.xml file will be recreated.

Windows XP

1. Close Skype.

a. Right-click the Skype icon in the system tray (at the bottom right of the screen)

b. Choose Quit.

2. Ensure that "Show hidden files and folders" is switched on.

a. Click Start and then Run...

b. Type control folders and click OK.

c. Select the View tab and ensure relevant entry is enabled.

3. Locate the shared.xml file.

a. Click Start and then Run...

b. Type %appdata%\skype and click OK.

c. Delete the shared.xml file.

4. Restart Skype. The shared.xml file will be recreated.

Mac OS X

1. Quit Skype.

2. Go to the folder ~/Library/Application Support/Skype/

3. Delete the file shared.xml (it will be recreated once you open Skype again, this is fine).

4. Start Skype.

Please note that the ~ sign means your home folder. You can find your home folder by opening Finder and selecting Go > Home from the menu bar or pressing Command (Apple), Shift and H keys at the same time.

Linux

1. Quit Skype.

2. Go to the folder ~/.Skype

3. Delete the file shared.xml (it will be recreated once you open Skype again,

this is fine).

4. Start Skype.

*****

Some of you may have problems signing in to Skype and making calls. We're investigating and hope to have more details to share soon.

[WilliaminBKK]

Thanks Noahvail for posting the fix

It worked for me but none of my friends are online LOL

[cihan]

before microsoft everything was perfect. after microsoft be ready for crash screens. deleting file shared.xml will work for everyone.

[hml367]

before microsoft everything was perfect. after microsoft be ready for crash screens. deleting file shared.xml will work for everyone.

Raise your scroll wheel finger if you didn't see those types of comments coming!

MSPain

[newtronbom]

BKK. I have been on Skype many times over the last 3 days and not a problem - except for poor video at time. Use win 7 Ultmt x 64.

Edited May 27, 2011 by newtronbom

[FarangBuddha]

Yep...now that MSFTs got their mits on Skype, expect it to turn into a piece of crapware

[gdk]

Yep, Skype's out in two locations in Nong Bua Lam Phu province.

I could even open Mozilla after lunch time morning everything was workind good till after 1200 hrs after that nothing till yesterday morning all OK

[DangerousDavies]

From the Skype website, here's how to do the fix in Windows, Mac, and Linux systems: (I just did the fix on my Mac, Skype works fine now)

Update: If you're using Skype on Windows or a Mac, these instructions should allow you to sign in again:

Windows Vista and Windows 7

1. Close Skype.

a. Right-click the Skype icon in the system tray (at the bottom right of the screen)

b. Choose Quit.

2. Ensure that "Show hidden files and folders" is switched on.

a. Click Start, type run and press Enter.

b. Type control folders and click OK.

c. Select the View tab and ensure relevant entry is enabled.

3. Locate the shared.xml file.

a. Click Start, type run and press Enter.

b. Type %appdata%\skype and click OK.

c. Delete the shared.xml file.

4. Restart Skype. The shared.xml file will be recreated.

Windows XP

1. Close Skype.

a. Right-click the Skype icon in the system tray (at the bottom right of the screen)

b. Choose Quit.

2. Ensure that "Show hidden files and folders" is switched on.

a. Click Start and then Run...

b. Type control folders and click OK.

c. Select the View tab and ensure relevant entry is enabled.

3. Locate the shared.xml file.

a. Click Start and then Run...

b. Type %appdata%\skype and click OK.

c. Delete the shared.xml file.

4. Restart Skype. The shared.xml file will be recreated.

Mac OS X

1. Quit Skype.

2. Go to the folder ~/Library/Application Support/Skype/

3. Delete the file shared.xml (it will be recreated once you open Skype again, this is fine).

4. Start Skype.

Please note that the ~ sign means your home folder. You can find your home folder by opening Finder and selecting Go > Home from the menu bar or pressing Command (Apple), Shift and H keys at the same time.

Linux

1. Quit Skype.

2. Go to the folder ~/.Skype

3. Delete the file shared.xml (it will be recreated once you open Skype again,

this is fine).

4. Start Skype.

*****

Some of you may have problems signing in to Skype and making calls. We're investigating and hope to have more details to share soon.

Many thanks

[CRUNCHER]

Had the same problem. Simply uninstalled Skype and re-installed from their website. Problem solved. Took less than 10 minutes.

[villagefarang]

I think Skype put out a software update the 29th to deal with this issue.

[nikster]

Microsoft just bought Skype.

Looking forward to increased crappiness in the future; this is just a preview!

Just kidding... Skype has been on a downward slope for years. I guess they fired all the people who knew what they were doing. Let's hope Microsoft improves that mess, though MS isn't exactly known for quality software development either.

Edited May 31, 2011 by nikster