I always understood, perhaps incorrectly, that a great many things that officialdom suggested could only be done in the province where you were registered on your Tabien Bahn, could also be done in Bangkok.
However, today my 18 year old Thai daughter was refused to open a bank account at SCB in Bang Rak in Bangkok because her Tabien Bahn has her mother's house address on it which is in Buriram.
The staff didn't speak much if any English and though my daughter is fairly fluent in Thai, communication was difficult. However, I felt they simply didn't know what to do and their constant referral to someone else on the phone didn't fill me with confidence.
Excuses such as a telephone number not being registered (it is) and her ID having her passport details and not her phone number (idiotic) were given but I think the underlying issue was that they were confused and were looking to save face with any old excuse.
So does anyone know whether you can open an account online these days and if so, where do you get your ATM card ?
If you cannot do things online, can the head office in Bangkok process new accounts ?
She never goes back to Buriram and likely never will so the argument of having to go there to open a bank account seems lunacy, even for Thailand.