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slappy

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    Khon kaen province

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  1. Many thanks to all who have taken the time to respond to my issue. Just to add to my issue. In April of this year, I got an email from Santander asking me to contact them. If I did not they would stop my online banking facilities in three weeks time. Obviously I got in touch straight away. And I got interrogated by an annoying customer service person. Asking me various questions about my account dealing in the last 6 months. (in and outs). In February I had to fly back to the UK, as my mother was just about to pass away. I was the executor of my mum's will. But there was no compassion shown in the questioning. Anyhow I provided all the details I was asked for. Spoke with many different customer service people in the process. Also, I was given the wrong information. Therefore I lodged a complaint process in the way I had been dealt with. complaints dept rang me here. And gave me straightaway 150 pounds into my account for the way they had dealt with me. And was told by customer services the case has now been closed. Then to find out one month later, my accounts were being closed was a shock. If they had given me a reason ie living abroad then I could understand, but I have a property and other investments in the UK and I have also paid my taxes on time, as one member pointed out could be an issue. But they will not give a reason of Why, and that is what baffles me. It's like the Nigel Farage case. Regarding to some messages from you. regarding Wise. yes, I have had an account for the last 2 years. So I am not in dire straits. Also, 1 member stated insurance/annuity companies would not transfer to Wise. I have just had an email from my private pension provider that confirms in sending my pension to my wise account. Once again thanks to all who responded with various advice
  2. Hi all Need advise from fellow members if possible. I just had notice from my bank(Santander) in the UK and they have given me 2 months notice and will close my banking facilities. Been with them for over 30years both business and personal banking. And never had a banking problem, never been in debt. Been living here in Thailand for the last 15 years, to which they knew from day one. I have property in the UK. And everything is above board. Obviously, been in touch with the bank many times asking why they are taking this decision. But all I get at the bank end. I don't, i can not give you an answer for why? Has anybody on this forum had the same problem with Santander or another bank and how did you rectify it. Many Thanks Slappy
  3. I have just returned to Manchester from Bangkok via Dubai one way (due to bereavement) Emirates business class middle of last month. 72,000 baht. Emirates crew and flight, first-class experience, on the big bird (A380-800) Just booked going back to Thailand middle of next month, same plane but this time trying cattle class!!😉due to pricing, business class 3,200 pounds and cattle class!! 650 pounds. Looking forward to seeing what cattle class! has to offer.
  4. Not resolved for me either
  5. About 3 months ago. I noticed my newsletters were not coming to my email address. I sent emails Asean now why?. Never received any response. So set a second email address for the newsletters STILL not receiving any news letters. I have been a member for many years and this is first time I have had a issue with Asean now. Has anyone had the same problem. Can you please help me?. Please note. I can not / have not received any newsletters from Asean now. so I am not sure how anyone can get in touch with me to help me. Many thanks Slappy

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