malofa

Sorry,

one day was perfect...but now:

Last Result:

Download Speed: 613 kbps (76.6 KB/sec transfer rate)

Upload Speed: 32 kbps (4 KB/sec transfer rate)

Latency: 370 ms

Wed Apr 06 2011 23:37:43 GMT+0700 (SE Asia (standaardtijd))

And that is since 4 hours!

Did chat with the helpdesk again (they didn;t call back) and told this is a test before 100MB!

I'm curious!

Hi Pib,

I tried to post a microsoft result this morning but ...... because I quoted you I had a link in my post again (72 hrs no links for new members).

I will give it another shot tomorrow!

BTW.... today the kids looked a lot toDutch streams from Xbox 360 and it all did go perfect!

gr

Marco

I did a lot of tests today and yes.....you're right.

All the tests are takenfrom the website from trueonline. So all local!

If all those results are taken from True's own Internet speed test web page measurement, then you do have a problem.

In years of using that, even though it's totally meaningless, it ALWAYS has returned only the rated speed of whatever True package I had (6 Mb, 8 Mb, etc.) because it doesn't actually measure your real connection, but just between the user's location and True's servers... So its results are always lightning fast, even when you're actual downloads were crawling..

Sounds like there may be some equipment/wiring problem going on in your area... No way should you get that kind of fluctuation via their cable internet.

"Had" a problem I hope

The reason I registered on thaivisa was because I did read this thread before. Hope the problems are fixed now . I will post again in some days (no long list )

PS

I can post a lot of positive about TRUE. They installed everything 2 days after I asked for it and the helpdesk is very friendly!

Marco, I'd gently suggest posting that kind of long list of data isn't very helpful in gaining any sense of what's going on with True's cable internet...

Some of your latency rates are in the dozens of ms, with high download rates, suggesting the locations you're reaching then are Thai local. No surprise.

Then there are much slower latency numbers in the hundreds of ms, and slow download rates, suggestion those are international locations.

And you've mixed them up in a long long list.... There are times when too much data is not helpful...

You'd do better to focus on your international connections, and then include time references that correlate to Thai times, because those are the ones that will determine the level of local user demand likely to be slowing your speeds. Afternoon here you should do better, evening and night typically would be somewhat slower.

Cable internet also is shared resource. The more users there are on your particular line, the more potential for congestion.

I did a lot of tests today and yes.....you're right.

All the tests are takenfrom the website from trueonline. So all local!

And if a speedtest, to a server in Thailand, is this slow I don't think it would be better international!

And in my case.......this morning/afternoon was real bad. And now, in the evening, everything was fine again!

In that case.......it must be the location (I live opposite a condo).

I did several tests today and now it's normal again (since a few hours).

They didn't call me back yet and I hope they did something about it.

Here's a very long list from today, measured from their own speedtest (I changed my computertime during the day from the Netherlands to Thailand):

Last Result:

Download Speed: 422 kbps (52.8 KB/sec transfer rate)

Upload Speed: 31 kbps (3.9 KB/sec transfer rate)

Latency: 465 ms

Mon Apr 04 2011 05:37:17 GMT+0200 (West-Europa (zomertijd)) Last Result:

Download Speed: 1019 kbps (127.4 KB/sec transfer rate)

Upload Speed: 34 kbps (4.3 KB/sec transfer rate)

Latency: 242 ms

Mon Apr 04 2011 05:49:50 GMT+0200 (West-Europa (zomertijd))

Download Speed: 940 kbps (117.5 KB/sec transfer rate)

Upload Speed: 445 kbps (55.6 KB/sec transfer rate)

Latency: 176 ms

Mon Apr 04 2011 06:14:47 GMT+0200 (West-Europa (zomertijd)) Last Result:

Download Speed: 472 kbps (59 KB/sec transfer rate)

Upload Speed: 22 kbps (2.8 KB/sec transfer rate)

Latency: 297 ms

Mon Apr 04 2011 06:17:44 GMT+0200 (West-Europa (zomertijd)) Last Result:

Download Speed: 484 kbps (60.5 KB/sec transfer rate)

Upload Speed: 29 kbps (3.6 KB/sec transfer rate)

Latency: 304 ms

Mon Apr 04 2011 06:35:47 GMT+0200 (West-Europa (zomertijd)) Last Result:

Download Speed: 394 kbps (49.3 KB/sec transfer rate)

Upload Speed: 26 kbps (3.3 KB/sec transfer rate)

Latency: 354 ms

Mon Apr 04 2011 07:26:19 GMT+0200 (West-Europa (zomertijd)) Last Result:

Download Speed: 5918 kbps (739.8 KB/sec transfer rate)

Upload Speed: 125 kbps (15.6 KB/sec transfer rate)

Latency: 84 ms

Mon Apr 04 2011 08:17:44 GMT+0200 (West-Europa (zomertijd)) Last Result:

Download Speed: 1114 kbps (139.3 KB/sec transfer rate)

Upload Speed: 34 kbps (4.3 KB/sec transfer rate)

Latency: 270 ms

Mon Apr 04 2011 13:19:47 GMT+0700 (SE Asia (standaardtijd)) Last Result:

Download Speed: 3692 kbps (461.5 KB/sec transfer rate)

Upload Speed: 97 kbps (12.1 KB/sec transfer rate)

Latency: 93 ms

Mon Apr 04 2011 13:54:21 GMT+0700 (SE Asia (standaardtijd)) Last Result:

Download Speed: 4315 kbps (539.4 KB/sec transfer rate)

Upload Speed: 97 kbps (12.1 KB/sec transfer rate)

Latency: 70 ms

Mon Apr 04 2011 13:56:50 GMT+0700 (SE Asia (standaardtijd)) Last Result:

Download Speed: 3522 kbps (440.3 KB/sec transfer rate)

Upload Speed: 108 kbps (13.5 KB/sec transfer rate)

Latency: 77 ms

Mon Apr 04 2011 13:57:57 GMT+0700 (SE Asia (standaardtijd)) Last Result:

Download Speed: 3054 kbps (381.8 KB/sec transfer rate)

Upload Speed: 83 kbps (10.4 KB/sec transfer rate)

Latency: 114 ms

Mon Apr 04 2011 13:58:35 GMT+0700 (SE Asia (standaardtijd)) Last Result:

Download Speed: 2151 kbps (268.9 KB/sec transfer rate)

Upload Speed: 70 kbps (8.8 KB/sec transfer rate)

Latency: 103 ms

Mon Apr 04 2011 14:15:07 GMT+0700 (SE Asia (standaardtijd)) Download Speed: 1171 kbps (146.4 KB/sec transfer rate)

Upload Speed: 42 kbps (5.3 KB/sec transfer rate)

Latency: 288 ms

Mon Apr 04 2011 14:27:05 GMT+0700 (SE Asia (standaardtijd)) Last Result:

Download Speed: 8971 kbps (1121.4 KB/sec transfer rate)

Upload Speed: 163 kbps (20.4 KB/sec transfer rate)

Latency: 33 ms

Mon Apr 04 2011 15:03:38 GMT+0700 (SE Asia (standaardtijd)) Last Result:

Download Speed: 8344 kbps (1043 KB/sec transfer rate)

Upload Speed: 69 kbps (8.6 KB/sec transfer rate)

Latency: 359 ms

Mon Apr 04 2011 15:09:36 GMT+0700 (SE Asia (standaardtijd)) Last Result:

Download Speed: 7397 kbps (924.6 KB/sec transfer rate)

Upload Speed: 137 kbps (17.1 KB/sec transfer rate)

Latency: 34 ms

Mon Apr 04 2011 15:10:34 GMT+0700 (SE Asia (standaardtijd)) Last Result:

Download Speed: 5176 kbps (647 KB/sec transfer rate)

Upload Speed: 131 kbps (16.4 KB/sec transfer rate)

Latency: 65 ms

Mon Apr 04 2011 15:11:21 GMT+0700 (SE Asia (standaardtijd)) Last Result:

Download Speed: 5062 kbps (632.8 KB/sec transfer rate)

Upload Speed: 188 kbps (23.5 KB/sec transfer rate)

Latency: 83 ms

Mon Apr 04 2011 15:12:41 GMT+0700 (SE Asia (standaardtijd)) Last Result:

Download Speed: 1670 kbps (208.8 KB/sec transfer rate)

Upload Speed: 70 kbps (8.8 KB/sec transfer rate)

Latency: 178 ms

Mon Apr 04 2011 15:21:26 GMT+0700 (SE Asia (standaardtijd)) Last Result:

Download Speed: 2791 kbps (348.9 KB/sec transfer rate)

Upload Speed: 82 kbps (10.3 KB/sec transfer rate)

Latency: 123 ms

Mon Apr 04 2011 15:53:28 GMT+0700 (SE Asia (standaardtijd)) Last Result:

Download Speed: 10197 kbps (1274.6 KB/sec transfer rate)

Upload Speed: 683 kbps (85.4 KB/sec transfer rate)

Latency: 23 ms

Mon Apr 04 2011 16:32:12 GMT+0700 (SE Asia (standaardtijd)) Last Result:

Download Speed: 9848 kbps (1231 KB/sec transfer rate)

Upload Speed: 952 kbps (119 KB/sec transfer rate)

Latency: 24 ms

Mon Apr 04 2011 16:47:02 GMT+0700 (SE Asia (standaardtijd)) Last Result:

Download Speed: 10169 kbps (1271.1 KB/sec transfer rate)

Upload Speed: 996 kbps (124.5 KB/sec transfer rate)

Latency: 20 ms

Mon Apr 04 2011 17:05:46 GMT+0700 (SE Asia (standaardtijd))

Last Result:

Download Speed: 9800 kbps (1225 KB/sec transfer rate)

Upload Speed: 1006 kbps (125.8 KB/sec transfer rate)

Latency: 23 ms

Mon Apr 04 2011 17:14:33 GMT+0700 (SE Asia (standaardtijd))

Last Result:

Download Speed: 10046 kbps (1255.8 KB/sec transfer rate)

Upload Speed: 919 kbps (114.9 KB/sec transfer rate)

Latency: 23 ms

Mon Apr 04 2011 17:52:41 GMT+0700 (SE Asia (standaardtijd))

Last Result:

Download Speed: 9966 kbps (1245.8 KB/sec transfer rate)

Upload Speed: 632 kbps (79 KB/sec transfer rate)

Latency: 25 ms

Mon Apr 04 2011 18:20:02 GMT+0700 (SE Asia (standaardtijd))

Last Result:

Download Speed: 4599 kbps (574.9 KB/sec transfer rate)

Upload Speed: 196 kbps (24.5 KB/sec transfer rate)

Latency: 57 ms

Mon Apr 04 2011 20:22:01 GMT+0700 (SE Asia (standaardtijd))

Last Result:

Download Speed: 9358 kbps (1169.8 KB/sec transfer rate)

Upload Speed: 370 kbps (46.3 KB/sec transfer rate)

Latency: 35 ms

Mon Apr 04 2011 20:55:10 GMT+0700 (SE Asia (standaardtijd)) Last Result:

Download Speed: 9986 kbps (1248.3 KB/sec transfer rate)

Upload Speed: 595 kbps (74.4 KB/sec transfer rate)

Latency: 23 ms

Mon Apr 04 2011 21:17:32 GMT+0700 (SE Asia (standaardtijd))

Hi JF or Pib, just curious to know about your experience about the cable internet from True, have you been getting the advertised speeds and has been reliable?

I too have been looking for feedback from Thaivisa members who have the Ultraspeed cable internet, but they appear few and far in-between right now. On this topic, JFC has pretty much been the only one to provide any good/detailed crossfeed on daily use of the True cable internet. But once I get my 20Mb/2Mb package installed I will definitely provide some crossfeed. Cheers.

Hello all!

I've this hi-speed internet for one moth now.

The first week it was perfect: 10MB - 1 MB. I could look at HD-streaming from the Netherlands without interruption.

Second week the speeds where going up and down (during the different daytimes).

Last week I complained to them because speeds didn't go higher then 3MB (fastest that day) and 0.25 UP. They did a kind of reset and after my phonecall I had 10MB again. But the upload was still bad.

I also use voip so I need the Upload.

For now:

Download Speed: 394 kbps (49.3 KB/sec transfer rate)

Upload Speed: 26 kbps (3.3 KB/sec transfer rate)

Latency: 354 ms

So I called them again. They didn't reset anything and it is real CRAP now. I will be called back in 24 hours.

I will let you guys know what solution they're going to give me!

Marco