Tomtomtom69

What a misleading article. I was at the airport this morning to send wife's relative off and after he went through departures, I took a peak inside the immigration area, which is separated from the public area by a glass partition. I made out TWO auto gate channels labeled "ALL NATIONALITIES". Next to that on the far end of the terminal building, were maybe 5 or 6 auto gates for Thais. In front of both of the auto gates marked "all nationalities" were a bunch of foreign nationals, 7 or 8 in each row waiting to get through. Why they didn't use the manned counters with no one waiting behind them beats me. In the main departure area in the central part of the terminal, there were 8 or 10 auto gates for Thais and again, just 2 for other nationalities. Again, there was a queue in front of both foreigner auto gates, a minimal queue in front of the traditional manned counters and maybe 1 Thai person using the Thai auto gates. I personally endeavor to never use auto gates. They're dystopian and actually take longer than passing through a traditional manned counter. Another case of "if it ain't broke, don't fix it". They've had auto gates at larger land borders such as Nong Khai and Mukdahan (for Thais only) for years but they've just sat there for like 10 years completely unused. Why even bother? Just employ sufficient immigration agents. Isn't that hard.