Hello all,
I bought the SafetyWing insurance and uploaded the policy declaration as well as the description of the plan, but it seems that the consulate did not read these documents or something went wrong. I was just notified:
"Royal Thai Consulate-General, Los Angeles has rejected your registration/application.
Due to 1. The insurance should indicated : - Cover COVID-19 treatment in Thailand - Period of the insurance policy ( start … / end … ) - Period should cover the period of stay in Thailand. - Minimum coverage of 100,000 USD. or 3,500,000 Baht. - We do not accept print screen insurance/ insurance card. 2. A copy of the recent bank statement. (700 USD per person / 1,500 USD per family) with your name stated clearly 3. Completed address in Thailand & US"
I don't understand what went wrong. I thought I uploaded the required insurance documents.
Also, this is the first time I ever heard anything about needing to upload a bank statement. I am applying under visa-exempt entry and there was never a bank statement requirement indicated in the application page.
Also, "Completed address in Thailand" makes no sense because this is the application for preapproval. How am I supposed to have a Thai address when I haven't been preapproved yet?
I already bought airfare for this trip for Sep 1 because I didn't previously understand that preapproval was a separate step from approval. So I really need to get the preapproval processed so that I can get the COE application fully approved.
Should I cancel the SafetyWing insurance and find an alternative? What about the other requirements of bank statement and Thai address?
Finally, I can't figure out if it's possible to modify the COE application. (I can't even find a way to check the status in the website, because the email says "You can check the status of your registration/application by clicking “check the result” on https://coethailand.mfa.go.th Your 6 digit code to check your registration/application status is :" but there is no link or anything on that page that says "check the result."
EDIT: I found out that you have to click through to the next screen to find the "Check the result" button. I see this message there:
"Due to : 1. The insurance should indicated : - Cover COVID-19 treatment in Thailand - Period of the insurance policy ( start … / end … ) - Period should cover the period of stay in Thailand. - Minimum coverage of 100,000 USD. or 3,500,000 Baht. - We do not accept print screen insurance/ insurance card. 2. A copy of the recent bank statement. (700 USD per person / 1,500 USD per family) with your name stated clearly 3. Completed address in Thailand & US
Click the “Edit Personal information” button to update your information."
What I uploaded from SafetyWing was the Policy Declaration document which shows start date and end date, and $250,000 coverage limit, but it doesn't on that document indicate Covid coverage.
The Description of Coverage is what indicates Covid coverage and I also attached that but I guess they didn't read it, <deleted>? I've attached it here. I just bought what was recommended by this forum. Should I just get ANOTHER insurance plan somewhere else that more clearly states somehow (not in a large, long description booklet) that Covid is covered? Where should I get that?
For the Thai address I guess I could use my girlfriend's house (which is where I'd stay after the sandbox quarantine ends)?
SafetyWing description-of-coverage.pdf