Does anyone else have experience of transferring with XE?
I am registered with them as UK resident and my bank is HSBC UK. I have just done comparison between WISE and XE and what you receive at the other end in your Thai bank account is similar.
My experience with XE: so long as the transfer amount is over £250 then XE does not charge a fee. My Thai bank account is SCB. Although the transfer from HSBC to XE is straightaway, the money is sent to SCB HQ in Bangkok. SCB will transfer to my account in Hua Hin on a working day and not at weekend or public holidays. So if I transfer on Friday afternoon, I will not get the money into my account until Monday or Tuesday, depending on public holidays. OK for me, so I continue to use XE, but I appreciate other people are not so patient. If I transfer on Tuesday, I will get the money on Wednesday. Again not XE’s fault as any delay is by SCB in Bangkok.
There is a legal requirement to give reason for transfer. I always choose “living expenses” on XE’s drop down list. Never a problem with that.
XE customer care works ok too. I had a problem with a transfer because the WiFi cut out in the middle of the transfer. Their care team member was very quick to answer my questions about whether the transfer had gone through or whether I needed to start again.
I have heard only good reports about WISE, but I am happy to use XE as I am used to their system and screen layout.
XE has app to check currency exchange rates. I use their app to do the transfer as well, but they also have a web page for those who don’t use the app: https://www.xe.com