Very thankful for your suggestions. I'll definitely check out the packet suggestions. Re tank types - they are the concrete ones. Re the levels in the tanks - I see what you mean. I looked back at my OP and didn't mention that water was seeping from out of the tank lid, especially when using the washing machine. From what is mentioned about the sludge build up along with the tanks being full, of liquid, I think I was on the right track with too much sludge, which is where, hopefully, the photo suggestions will help.