EamonJ

I believe what TOT is talking about is their 3G WAN Internet service (I think it's called TOT-Net). As it is a WAN, it has a limited capacity of participants - in this case 30 subscribers. The TOT clerk was trying to tell you that the WAN in your area is fully subscribed.

That full crap doesn't wash with me Ive heard of recent subscribers and people having Internet installed around the town,they told us last week they could do it no problem and now all of a sudden they can't.This service is not 3G it's proper Internet,if I wanted 3G I'd be happy enough using my phone.When your dealing with people who know as little about things as what you do and they are supposed to be the experts it's not easy.

Obviously not teaching english

Im actually teaching Maths.

It sounds like your place had a phone connected but somewhere in the past the service was disconnected and the number reassigned.We have a telephone line as far as I know but its not connected its just hanging outside the home,I spoke to another farang who lives across the road from me and he is cancelling his internet so he reckons its possible to get ToT to transfer it to our home.I really dont know the ins and out of what is required to connect us to the internet but when other homes around us have it I dont see why its not possible for us to have it too.Someone just saying its full doesnt make any sense to me......

As explained to me, the equipment can only handle a set number of active phone numbers. It sounds like your town has reached its limit on assigned numbers.

If your neighbour is offering you his internet you need to ask if he's cancelling his phone too. You need to transfer his phone number across to your place. Once thats done you can get internet on the landline

Thanks for the information

I never thought trying to get Internet would be such a battle.

If I cant get it sorted I may have to consider moving out and trying to find somewhere with a connection already installed.

Is TOT your only option ? Does 3BB or True have a presence there ?

totster

We called True and 3BB and they dont come out this way for Internet so ToT are the only option it seems.

Pain in the arse mate

First of all do you already have a phone landline at your place?

We're on a waiting list for a landline at one of our places in another part of Issan. It's been over 7 years now. Luckily the other places had phone lines installed when the wife purchased them.

As explained to me, the phone company equipment is old with a limited number of connections. The standard proceedure in our town is to buy a landline off someone willing to sell. The phone company will then transfer that line to your place. Failing that you go on a never ending waiting list or purchase a property with phone line already connected.

The next problem is the old equipment. It can't handle the new internet speeds. The equipment is slowly being upgraded and as upgrades occur the phone company will inform you.

Just to add to the mix you'll get thieves stealing the main phone cables. I've lost count of the number of times the cables to our town were stolen. We rely on dongles for internet now.

We have a telephone line as far as I know but its not connected its just hanging outside the home,I spoke to another farang who lives across the road from me and he is cancelling his internet so he reckons its possible to get ToT to transfer it to our home.I really dont know the ins and out of what is required to connect us to the internet but when other homes around us have it I dont see why its not possible for us to have it too.Someone just saying its full doesnt make any sense to me......

Just started a new teaching job in Kranuan which is a rural town on the outskirts of Khon Kaen,last week myself and my wife went to the ToTs local office and tried sort out some high speed internet for our home but they told us it may take a couple of weeks as they are waiting on some equipment from Bangkok and they will give us a call went it arrives and pay us a visit.So two weeks pass and still no word,I decide to go back to the office and ask what is going on.The same girl sitting behind the counter tells us oh wer sorry the sector is full and we cant do it for you?

The sector is full,what does that mean??

I highly doubt that they cannot do it,are they lazy or just not interested in the business.Id love to know the mentality behind it.

Has anyone else had a similar experience with this company?

Trying to get internet here is like bloody pulling teeth.