Another none vetted rental by booking.com I had a similar experience. The owner intentionally omitted/cropped photos of there condo. Upon arrival, due to mobility issues (which the owner was made aware of) could not stay at the condo. Neither myself or booking.com could reach the owner. Contact info did not work. Booking.com left us high and dry. Sorry nothing we can do (except take our commission). Left us to find alternative on our own. POS!!