Yeah I'm stuck on this too.
Their web site (and posts here as well) suggest that an overseas applicant only requires U.S. passport and Social Security card, but their AI verification system insists that in order to even get the chance at a video call I have to have a third ID, like a driver's license, which I don't have.
And I tried to fake it just to get the appointment but their system is too good.
All I want to do is report an address change ffs.
I will also note: I had this working perfectly with both the SSA and the IRS using my U.S. based mailing address, but was assured that switching over to using my local address and using Manila would be "the right thing to do."