Dear members
for the past few months on the various platforms i have read about people being asked “verification documents” by WISE
i have ever only used WISE to transfer from my country bank to my thai bank. small amounts, on average 12.000 baht pm.
recently on my WISE profile, at the top, a red banner appeared requiring me to verify.
I followed the steps, requiring to provide selfies holding ID card. WISE rejected all my selfies attempts. Then i tried “help centre-verification” and i uploaded 2 perfectly clear selfies. I also emailed them attaching the selfies. I called the call centre in USA and the human operator confirmed that from their side i had complied with their requests.
HOWEVER, my profile still shows the red banner (implying WISE will soon block the account), and i still receive “automated emails” instructing me to provide the selfies on their live link, residency certificate, proof of funds provenience.
stressing that this is not a rant and i have only used WISE for the past 3 years to transfer small amounts, i am asking:
-what are the other methods to transfer living expenses money
-what are your current experiences with WISE “verification”
thank all contributors