SeaMike01

I gave them my wife's member number. So yes, they give the 'receipt' in the app. Which means you can look at it later, but you can't see the prices as they're ringing it up. It's a 'mystery' until you open the 7-Eleven app (which is all in Thai) and check the receipts.

Quick update — my wife finally dug through the 7-Eleven ALL Member app settings and found a way to view receipts and update preferences. So yes, they do exist — just deeply buried with no signage or explanation. I still think it’s fair to be frustrated. If even Thai users don’t know where to find them, and the staff can’t explain it, that’s a communication failure — not just a tech upgrade. So, not totally receipt-less. Just unnecessarily complicated.

Sure — in the U.S. for example, convenience stores are overpriced and last-resort stops. But this isn’t the U.S. In Thailand, 7-Eleven is affordable and everywhere. It’s normal to buy full meals, snacks, toiletries, even pay bills there. It’s not just “convenient,” it’s practical — and for many, it’s a regular part of daily life. So yeah, I do some of my grocery shopping there. Like millions of other people.

Haha, yep — I’ve had that happen too. Used to get other people’s receipts all the time. But you know what? At least it meant receipts were still being printed. Now I don’t even get the wrong receipt — just a blank stare and a prayer that the total was right.

That’s kind of the point — not everyone is just grabbing a bottle of water. A lot of us do full shops at 7-Eleven: groceries, personal care stuff, over-the-counter meds, etc. Sometimes it’s 10–15 items, not one. And with no receipt and no itemized list, there’s no way to double-check anything if a mistake happens. That’s a basic customer right anywhere in the world — not just some weird expat obsession. If you don’t care about receipts, that’s cool. But maybe don’t assume everyone else shops the same way.

Has anyone else noticed this? Lately, none of the 7-Eleven stores in my area are giving receipts at all. Sometimes I get a tiny slip with just a barcode. Other times — nothing. The cashier just takes your money, gives your change, and stares at you like the transaction is complete. When I ask for a receipt (or even the barcode slip), I get blank looks or a confused “Huh?” from the staff. Only after prompting, or if a supervisor intervenes, do they hand over the mini-slip — and even then, it’s unclear what I’m actually getting. One staff member recently told me, “It’s digital now,” but didn’t elaborate. That’s all fine and good if we can actually see what we paid for — but we can’t. There’s no visible itemized list, no total breakdown, and no confirmation the cashier rang everything up correctly. I’ve lived in Thailand long enough to know that mistakes at checkout happen. Items get miscounted, scanned twice, or not discounted properly. At 7-Eleven — where many of the staff are very young and under-trained — it’s not uncommon. I don’t want to be rude about it, but without a receipt, we’re just expected to trust that everything was rung up accurately every single time. I also use my wife’s phone number for the ALL Member points system, but I have no idea where the receipts are supposed to go. The ALL Member app is still mostly in Thai, and it’s unclear how (or if) those receipts are even visible. What I don’t understand is — why 7-Eleven? Every other store still gives receipts. Restaurants give receipts. Even street vendors often write a bill if you ask. But CP Group’s flagship retail chain just… stopped? I’m not against digital progress. I like e-wallets. I like loyalty apps. I’m not some anti-tech complainer. But this feels like a quiet policy change with zero communication and no way to verify a basic transaction. Am I the only one who finds this concerning? Has anyone figured out how to see the receipts digitally? Is this happening across the country, or just in some locations? Would love to hear what others are experiencing.

Deport him. Dog owners never change.

This is all very confusing. I'm still not sure who did what, and who didn't do anything at all.

Good lord. I work at a large bi-lingual school. There are hundreds (or thousands) of teachers in the same boat. For our school, only two weeks ago did our HR re-submit our paperwork to the Teachers Council of Thailand. It sounds like they are only now in the process of making the materials for the app, and will notify us when they are ready. The weird thing is that all of my paperwork (along with hundreds of other people) was previously submitted to the Ministry of Education, and they have done absolutely nothing with it for... two or three years now. Evidently for them we're waiting for the new government and a new Minister of Education. Thus, the TCT has stepped in. In your case I would have your HR contact the TCT and find out which paperwork they need to submit (again), if any, and then just wait for them to finish preparing the course.