I'll try to keep this short and quick as possible.
My Thai wife has a documented total monthy income of over 100,000 Baht (going back at least 2 years).
She has paid a 690,000 Baht deposit on a 4,600,000 Baht house.
In August of last year we took a 3 week holiday to the US. During that time she missed her 8,000 Baht payment towards a Thanachart Bank auto loan. She never realized that she missed this payment. The following month she recieved a bill for 8,000 Baht and paid it. She did the same thing for each of the next 5 months.
She has applied for the home loan from Bangkok Bank who has told her that normally everything would be fine, but she has 6 consecutive late payments of more than 30 days each on her auto loan. It looks like they will not approve the loan because of this.
It appears that Thanachart Bank never notified her of the late payment situation and never sent her a bill for both the prior month and current month's payment. So while she thought that she was paying the current month's bill, she has actually been paying the previous month's bill. If they had simply sent a bill for the prior month's late payment and the current month, she would have had one late payment when she was outside of the country and that would have been the end of it.
So now she is in a situation where she is looking at possibly forfeiting a 690,000 Baht deposit and another 300,000 Baht spent at Home Pro to pre-order a kitchen - all because of a simple misunderstanding over an 8,000 Baht a month payment.
I'm hoping that someone may be able to point me in the right direction. It seems that Bangkok Bank is extremely strict to deny her the loan based on these late payments - especially considering that she always has significant money in the bank and a steady income.
Are there any other banks that will be more understanding? If not, is there any way to encourage Thanachart Bank to remove the negative marks on her credit report?
Or has she just lost a million Baht?!?
Thanks for any input!