harry94

thay always send SMS to my phone ,maybe because i logon via my lap top .an extra security measure .

Thank you for your quick reply , i changer my browser and all worked as should be . 😃

i wanted to send money from the UK to Thailand . never had a problem before i was sent SMS that worked ok but then

page went blank , tried a number of times . has any one had the same problem today ?

1 minute ago, harry94 said:

 

I had a similar problem with Santander ,they sent lots of forms to my address in the uk asking do i own property in the uk do i own property in Thailand have i a business am i a partner in a business . cut a long story short i phoned them up spoke to a lady . told her i had filled the forms in and sent them back why do you keep saying you will close my account .she asked me would i be willing to answer the same questions now just answer yes or no , so i did never heard no more that was before christmas . One thing that was strange my online banking by computer would not let me log on the same time i received the letters i was told my pass word was wrong .i was told to download the app when i phoned to complain . so  now i have santander app also my Thai phone number and i have lived here thirteen years . Yes i agree very stressful , i have been with them for years and always used the same address may i have just got lucky .

13 hours ago, somo said:

Three months ago Santander threatened to close my account unless I jumped through a number of hoops. These included providing a copy of my mothers will from 8 years ago when a large sum arrived in my acc. + a notified translation of my Tabien Ban as proof of address. I found the whole proccess very streesful and threatening and although I went through with it I complained. In the end they credited my acc. with 200 pounds to compensate for the trouble they put me through and wrote me a letter saying all was fine with my account.
Today my brother in the UK received a letter (I use his address for their correspondence as it takes months to arrive here) saying they are closing my account and I have 2 months to make alternative arrangements.
Although I detest the man I now identify a little with Nigel Farage.

Anyway, I wondered if anyone else has faced this problem of finding a new bank in the UK. I don't want all my money to be here in Thailand so need another UK account or maybe an online one.
Any suggestions much appreciated

I have a prescription for new glasses can anyone please point me in the right direction in Udon Thani .

to a reliable optician . Thank you .

Santander contacted me too . quick answer i still have an account for my pension to be paid into .Other than that no saving accounts as i am not resident in the UK .

Alien in my passport fact of life , i brought it up because it is Thailands way of telling you where you stand , i have been here thirteen years so why would i be angry . I dont visit bars because i avoid people like you ,

Also i am not your mate ,

3 minutes ago, SAFETY FIRST said:

Thanks for your reply comment. 

 

BTW, from your comment, it sounds like you're having a great time. ????

i love living in Thailand friendly people never had a problem . i have seen many foreigners here make very bad life changing mistakes and become very bitter and angry . I understand i am an Alien but that is a rule of Thailand that i except . never had a problem with immigration because i stick to the rules , it is just an excuse people make when they accuse you of being a whinnger .

6 hours ago, SAFETY FIRST said:

Aaaah, you have an issue with immigration. 

 

I have no issues with how Thailand manage their foreigners/expats that are living here.

 

Only issue I have is there are too many whinging and whining foreigners trying to change Thailand, demanding this and that.

Leave it alone, it works for me. 

 

If you are not happy being an 'alien' you are free to leave, no one is stopping you or forcing you to stay. 

i have been here thirteen years , but unlike you in know where i stand . i am here for my revolving door of Thai women and cheap cost of living . Up to you if you want to invest here . when it suits me i will be returning to my country with my bank balance still very healthy .i did not come here to get married or buy property when i have property back home .i am here to enjoy myself .

Thank you Richard , i did try google maps . it come up with Super rich near shopping world . i want to exchange 1,00000 bahts for english pounds .short walk thank you .

6 minutes ago, richard_smith237 said:

Harry....    its a little concerning the you are struggling at this simple juncture !!!.. .

 

Google Maps search... There are two near the Nana Hotel...  one of them a 6 min walk (Map link here)

 

 

 

 

I will be staying in Nana Hotel , i need directions to Super rich money exchange please .

You have to register with Dee money prove your ID with passport . They are very easy to use , I think max you can send out of the country is 800000 bahts .per day .

Today i tried several times to send money to the Uk . Bangkok bank froze my account because of my constant use . I visited Bangkok Bank i was told there is a problem with the QR code .I contacted Dee money and explained i have never had this problem before .After waiting a couple of hours thay suggested i use another Bank .????

To be honest i dont think they have any idea on how to solve the problem .

My next question is can i open an account with Super Rich ? can i exchange Bahts for Uk pounds . Is this

possible at the small branch Super Rich branch in Udon Thani . Thank you .

16 hours ago, Gaccha said:

Despite what the others are saying I'm afraid there is no correct answer. It all depends on the exact way the bank expects its staff to input your number. From the inputted number, the computer system will dial the number, not a human.

 

When I did the same it took three or four times for the bank staff to work out the correct input. We tried several different inputs until it worked. This is harder than it sounds because it would take the bank 24 hours for the new telephone number to go into the system before it could then be checked to see that it worked with the automatic dialling system they use. 

 

The question you are asking can only really be answered by the nerdy computer programmer who set up the database for telephone numbers.

Yes i understand , i had that problem with the Halifax two three phone calls before they got it right . This time it is Santander and i am having to change my security details . the contact number is all part of the details i have to fill in . if that is not accepted then back to square one .

Thank you .

My Bank needs my new Thai phone number, do i remove the zero from the start and just give 66+nine numbers ?

Phoning from the Uk .Thank you .

Hello i have been on the phone for forty minutes to the Uk .They were very patient and have decided after trying to talk me through the process they will send details to my home address in the Uk . my daughter will send them on with instructions . they will arrive in two seperate letters for security . one thing puzzles me she said i am entering the wrong security numbers ? i have used these same numbers for many years ,also i used the same security number today with Wise money transfer .

so i will now wait and see what happens and keep every one informed .

23 minutes ago, CharlieH said:

MOVED to UK forum -nothing to do with Thailand

i am in Thailand ???????

I will let every one know the out come , if i can send money with out a problem .then the problem is how i am logging in from my end . Thank you all .

i have taken every ones advice but no luck , one thing with success is transfered £1000 from wise with out a problem , i received a OTP from Santander and my login details were excepted to complete the transaction .All i cant do is login to my online banking .I did not want any more money because of the weak pound but getting the money proves to me my account is not locked . I will phone them again today . Thank you every one .

Thank you i do not have the App i use my computer .i have tried mozilla fire fox and google chrome . i have also cleared all my cookies , ?????

I have had trouble with on line banking login santander . I login with details and the page returns to login details i again try and again the page returns to login details . I contacted by phone santander Uk they said we cant see a problem this end , so i tried again with the same result , i again contacted Santander and the lady said ok i will transfer your money from one account to the next one . i  then logged on with success but when i tried again an hour later back to square one . i have used Santander with out a problem for years but this last two months login is now a game of chance , This morning back to square one i cannot login . Has any one else had this problem with santander on line banking from Thailand .