aroiaroi
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Posts posted by aroiaroi
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1 hour ago, dabhand said:
I read some of the comments to the NYT and DM articles. If you thought that there would be a huge ground swell of support for the American guy I would say you would be rather disappointed........
You have misread the tone.
Most of the comments are along the lines of "thrown in jail for a 1 star review ? whoa.... I will never take another holiday in Thailand again!"
The damage goes in this order: Thailand tourism, the hotel, then the customer.
Ironically it was an expat at the hotel that pressed charges. Could it get any dumber ?
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The news is spreading.
https://www.cbsnews.com/news/american-faces-prison-bad-tripadvisor-review-thailand/
Quote"We chose to file a complaint to serve as a deterrent, as we understood he may continue to write negative reviews week after week for the foreseeable future," the hotel said.
^ Obviously a dumb idea that has backfired.
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The interesting thing here is not the altercation itself, or even the subsequent reviews, but how the hotel responded to the situation in the aftermath (pressing charges, public statement).
There are a few different ways they could have responded to the sitiation, and yet they chose 'maximum damage' option, ignoring the much more serious collateral damage concequences to their business interests and the Thai tourism industry. The boneheadedness of their business decision is mindboggling. Roll some heads, change the management, and change the name of the hotel would be a good start.- 6
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I'm suprised the hotel took the bait.
Bad business decision, and bad for the tourism industry.
I very much doubt the customer gets jail time. He is probably chortling on his Chang beer as we speak as he refreshes his browser tabs every 5 minutes, watching the fallout.
American expat charged with defamation after leaving multiple negative reviews online
in Thailand News
Posted · Edited by aroiaroi
Initially that was reported but later claimed (by AMM) the charges were brought by one of the expat managers in one of the recent tweet comments.