IKEA Terms and Conditions:
You may exchange your newly purchased mattress once within 365 days of the date stated on your valid receipt or order form if you don’t love it, provided that it is not dirty, marked or damaged and all care instructions have been strictly followed. If the proper care instructions have not been followed, then IKEA reserves the right to refuse the exchange. Care instructions can be found in the product information provided with the mattress.
If you need us to collect the mattress, a collection fee will be charged. Delivery fees may vary depending on the delivery terms and conditions.
The IKEA Sleep On It mattress exchange policy can be applied a maximum of one time.