So I recently installed the Bangkok Bank app on my Android mobile phone and had to go to my Bangkok Bank branch and fill out a form to get that Bangkok Bank app to work on my Android mobile phone. That Bangkok Bank Android app is now working ok.
While filling out the form to get the Bangkok Bank Android app to work on my mobile phone, I asked the girl if I could access my Bangkok Bank account from both my new Bangkok Bank Android app , and still access my Bangkok Bank account using an internet web browser. The girl said yes.
So I thought I would have a go at accessing my Bangkok Bank account on my computers internet web browser. But after filling out the Bangkok Bank account details ( User ID + Password ) I get a message saying that .... Your Logon information is incorrect .
I have tried several different web browsers ( Brave / Firefox / Safari ) and get the same .....
Your Logon information is incorrect .
I have not changed my Bangkok Bank account password ( for use on a web browser ) So I'm now wondering if in fact you cannot access a Bangkok Bank account via an internet browser if you have all ready installed the Bangkok Bank Android app on your mobile phone.
I could telephone the Bangkok Bank help line , but going on past experiences I would rather not , and going to my Bangkok Bank branch takes a full day up, so I thought I would ask here to see if any one may have had a similar situation or can offer suggestions or advice.
I would like to access my Bangkok Bank account using an internet web browser, just in case I had a problem with my Android mobile phone.
This below is the Bangkok bank log in web page that I used ...
Bangkok Bank Log in web page
Thanks